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Last Updated: 3 June 2008
In order to use the StarPAY Payment Gateway (StarPAY),
we require information relating to your Internet Merchant Facility (including your
Merchant Number, Terminal ID and/or Settlement Account, depending on your merchant
bank), Company Details, Contact Details, and Payment Details.
Company details may include your company name, website, email
address, type of business and ABN.
Contact details may include your name, email address, telephone
number and address.
Payment details may include credit card details and/or direct
debit details.
All correspondence may also be collected and stored, particularly
in regard to sales, support and accounts, including Email.
Any information collected by StarPAY is collected via
correspondence from you or your company. This may be via the telephone, Email, or
directly through our website.
Any Internet Merchant Facility, Company Details, Contact Details,
and Payment Details collected from StarPAY customers is required in order
to provide you with our payment gateway product, and a high level of customer service.
Correspondence is recorded in order to provide service references,
and to assist in our staff development.
Cookies
A cookie is a small text file that is stored on a user's computer
for record-keeping purposes. We use cookies on this site. We do not link the information
we store in cookies to any personally identifiable information you submit while
on our site.
We use only session ID cookies, and not persistent cookies. We
use session cookies to make it easier for you to navigate our site. A session ID
cookie expires when you close your browser. A persistent cookie remains on your
hard drive for an extended period of time. You can remove persistent cookies by
following directions provided in your Internet browser's "help" file.
We use cookies in the following ways:
When you register for any of StarPAY's services, we use
cookies to make it easier for you to navigate through and complete the registration
form.
When you login to the StarPAY Administration area, we
use cookies to easily authorize your credentials as you navigate through our secure
pages.
If you reject cookies, you may still use our site, but your ability
to use some areas of our site, such as our administration area, may be limited.
Some of our business partners (e.g., advertisers) use cookies
on our site. We have no access to or control over these cookies.
This privacy statement covers the use of cookies by this site
only and does not cover the use of cookies by any advertisers.
Registration
In order to use this Website, you must first complete the registration
form and create a username and password. During registration you are required to
give contact information (such as name and Email address). We use this information
to contact you about the services on our site in which you have expressed interest.
You have the option to provide company demographic information
(such as industry type and business size) to us; we encourage you to submit this
information so we can provide you a more personalized experience on our site. StarPAY
and its parent company
StarPAY Europe Limited
is the sole owner of the information collected on
http://www.starpay.co.uk. StarPAY
collects personally identifiable information from our users at several different
points on our Website.
Orders
If you purchase a product or service from us, we request certain
personally identifiable information from you on our order form. You must provide
contact information (such as name, Email, and shipping address) and financial information
(such as credit card number, expiration date).
We use this information for billing purposes and to fill your
orders. If we have trouble processing an order, we will use this information to
contact you.
Communications
StarPAY uses personally identifiable information for essential
communications, such as confirmation Emails, accounts information, and critical
service details. We may also use this information for other purposes, including
some promotional Emails. If at any time a customer wishes not to recevice such correspondence,
they can request to be removed from any mailing lists by emailing us at
Richard.Considine@eway.com.au.
You will be notified when your personal information is collected
by any third party that is not our agent/service provider, so you can make an informed
choice as to whether or not to share your information with that party.
Third Parties
We use other third parties to provide the essential links between
the merchants, the banks and ourselves in order to provide credit card payment gateway
services on our site. When you sign up for StarPAY, we will share your Internet
Merchant Account details as necessary for the third party to provide that service.
These third parties are prohibited from using your personally
identifiable information for any other purpose.
StarPAY does not share any information with third parties
for any unknown or unrelated uses.
Legal
We reserve the right to disclose your personally identifiable
information as required by law and when we believe that disclosure is necessary
to protect our rights and/or comply with a judicial proceeding, court order, or
legal process served on our Website.
The security of your personal information is important to us.
When you enter sensitive information (such as credit card number and/or social security
number) on our registration or order forms, we encrypt that information using secure
socket layer technology (SSL).
We follow generally accepted industry standards to protect the
personal information submitted to us, both during transmission and once we receive
it. No method of transmission over the Internet, or method of electronic storage,
is 100% secure, however. Therefore, while we strive to use commercially acceptable
means to protect your personal information, we cannot guarantee its absolute security.
If you have any questions about security on our Website, you
can email us at
Richard.Considine@eway.com.au.
Access to collected information If your personally identifiable
information changes, or if you no longer desire our service, you may correct, update,
delete or deactivate it by making the change on the You Profile page in the StarPAY
Administration Area or by emailing our Customer Support at
Richard.Considine@eway.com.au
or by contacting us by telephone or postal mail at the contact information listed
below.
If we decide to change our privacy policy, we will post those
changes to this privacy statement, the homepage, and other places we deem appropriate
so that you are aware of what information we collect, how we use it, and under what
circumstances, if any, we disclose it. We reserve the right to modify this privacy
statement at any time, so please review it frequently. If we make material changes
to this policy, we will notify you here, by Email, or by means of a notice on our
homepage.
StarPAY Europe Limited
The 401 Centre
302 Regent Street
London W1B 3HH
Email:
Richard.Considine@eway.com.au
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